Michelle Hayling
About Michelle Hayling
Michelle Hayling is a Customer Support Engineer at Cogent Communications, where she has worked since 2016 in Washington, D.C. She has a diverse background in marketing and software asset management, with a Master's degree from New York University.
Work at Cogent Communications
Michelle Hayling has been employed at Cogent Communications as a Customer Support Engineer since 2016. In this role, she has accumulated eight years of experience in providing technical support and assistance to customers. Her work is based in Washington, District of Columbia, where she engages with clients to resolve issues and enhance their experience with the company's services.
Previous Employment Experience
Before joining Cogent Communications, Michelle Hayling held various positions in the marketing field. She worked as a Marketing Specialist at Caci International Inc from 2007 to 2009 in Arlington, Virginia. Additionally, she served as a Marketing Specialist at Spirent Communications for ten months in San Jose, California, from 2006 to 2007. Furthermore, she was a Marketing Manager - Contractor at the Reginald F. Lewis Museum of Maryland African American History and Culture from 2005 to 2006.
Education and Expertise
Michelle Hayling has a diverse educational background. She earned a Master of Arts degree in Liberal Studies from New York University. She also holds a Bachelor of Arts degree from Howard University. Additionally, she completed an Associate of Arts degree at Borough of Manhattan Community College. In 2015, she briefly attended Anne Arundel Community College.
Background in Software Asset Management
In addition to her marketing experience, Michelle Hayling worked in Software Asset Management at Anne Arundel Community College for two months in 2016. This role contributed to her understanding of software management practices and asset optimization within educational institutions.