Mike Marino
About Mike Marino
Mike Marino is a Senior Network Service Manager at Cogent Communications, with extensive experience in customer support and program management across several telecommunications companies. He has a background in air traffic control and holds degrees and certifications in project management and business administration.
Current Role at Cogent Communications
Mike Marino currently serves as the Sr. Network Service Manager at Cogent Communications, a position he has held since 2023. In this role, he is responsible for overseeing network service operations and ensuring the effective delivery of services to clients. His focus includes program management for system and operational integration for Network Operations Center (NOC) and customer support teams. Marino's expertise in network design and implementation contributes to the efficiency and reliability of Cogent's services.
Previous Experience at T-Mobile
Mike Marino worked at T-Mobile for a decade, from 2010 to 2020, where he held various senior management positions. He served as the Sr. Manager of Federal Customer Support, managing over $100 million in revenue annually. He also led the Program Management Office for the West Region and Federal Customer Support from 2022 to 2023, and managed service delivery for the Mid-Atlantic Region from 2020 to 2022. His roles involved leading cross-functional teams to support business initiatives and key federal customers.
Career Background in Air Traffic Control
Before entering the telecommunications industry, Mike Marino served in the United States Air Force as a Supervisor Air Traffic Controller from 1982 to 1989. This role provided him with foundational skills in management and operational oversight, which he later applied in his civilian career. His military experience contributed to his ability to manage complex operations and coordinate effectively with diverse teams.
Educational Background and Certifications
Mike Marino studied at Northern Virginia Community College, where he earned a Certificate in Project Management through a development program. He also attended the University of Phoenix, obtaining a Bachelor of Science in Business Administration with a focus on E-commerce from 2002 to 2004. Additionally, he holds Project Management (PM) and Governance, Risk, and Compliance (GRC) certifications, which enhance his expertise in network design, implementation, and management.
Experience at Sprint
Prior to his tenure at T-Mobile, Mike Marino worked at Sprint for over a decade, from 1998 to 2010. During his time there, he held various senior management roles, including Sr. Manager of Customer Support and Implementation. His responsibilities included overseeing customer support operations and ensuring the successful implementation of services, which laid the groundwork for his future roles in telecommunications.