Nenad Mandic
About Nenad Mandic
Nenad Mandic is a Senior Sales Engineer at Cogent Communications, specializing in technical sales support and telecommunications network management. He has over 11 years of experience in the field and holds a Master's degree in Electrical and Computer Engineering from the University of Technical Sciences Novi Sad.
Work at Cogent Communications
Nenad Mandic has been employed at Cogent Communications since 2013, initially as a Sales Engineer and later advancing to the role of Senior Sales Engineer in 2016. He operates from the Frankfurt am Main area in Germany. His responsibilities include providing technical sales support, managing customer advocacy for post-sale implementation issues, and creating technical guides and procedures. Mandic is also involved in technical training and guidance for sales representatives and management, ensuring that the team is equipped with the necessary knowledge to support clients effectively.
Education and Expertise
Mandic studied at the University of Technical Sciences Novi Sad, where he earned a Master's degree in Electrical and Computer Engineering, completing his studies from 1985 to 1992. His educational background supports his expertise in telecommunications network management and monitoring. He possesses extensive knowledge in WAN and VPN technologies, specifically IPSEC (Cisco), as well as IP routing protocols including BGP, EIGRP, and OSPF.
Background
Before joining Cogent Communications, Nenad Mandic developed a background in database administration and data post-processing. His experience spans various aspects of telecommunications and IT sectors, contributing to his proficiency in technical project management and customer support. He has engaged in ISO 9001 audits and certification processes, demonstrating his commitment to quality management standards.
Achievements
Throughout his career, Mandic has specialized in troubleshooting and maintenance of various systems, including voice, VOIP, data, and transmission systems. He has a solid understanding of SS7 link, ISDN PA and BA data-build and testing, as well as protocols such as ISDN, C7, and SIP. His contributions to technical training and the development of procedures at Cogent Communications highlight his role in enhancing operational efficiency.