Pam Hagen
About Pam Hagen
Pam Hagen is a Telecom Billing Analyst with extensive experience in vendor dispute resolution and invoice auditing. She has worked for notable companies such as Cogent Communications and XO Communications, demonstrating proficiency in managing vendor payments and reconciliations.
Work at Cogent Communications
Pam Hagen has been employed at Cogent Communications as a Telecom Billing Analyst since 2015. In this role, she is responsible for managing vendor relationships, tracking disputes, and ensuring accurate billing processes. Her tenure at Cogent Communications has spanned over nine years, during which she has developed a strong proficiency in reconciling credits and managing vendor aging analyses. This position has allowed her to leverage her extensive experience in telecom billing and vendor management.
Previous Experience at Vimenture
Prior to her current role, Pam Hagen worked at Vimenture as a Senior Telecom Billing Analyst and Auditor from 2012 to 2015. During her three years in this position, she focused on logging, tracking, and resolving disputes with vendors. Her responsibilities included responding to vendor payment queries and reconciling supplier balances, which contributed to her expertise in the telecom billing sector.
Career Background at XO Communications
Pam Hagen's career in telecom began at XO Communications, where she worked for ten years from 2001 to 2011. Her roles included Customer Service Manager, Billing Order Entry, Billing Finance Auditor, and Financial Analyst. This diverse experience provided her with a comprehensive understanding of billing processes and customer service within the telecom industry.
Early Career at Vaultus
Pam Hagen started her professional journey at Vaultus as an Accounting Clerk in 2001. Although her time there was brief, lasting only two months, this position marked the beginning of her career in finance and accounting, setting the foundation for her future roles in telecom billing and analysis.
Education and Expertise
Pam Hagen studied at the Bel-Rea Institute of Animal Technology, where she achieved a Vet Tech degree from 1990 to 1994. This educational background provided her with foundational skills that she later applied in her professional roles, particularly in analytical and problem-solving tasks within the telecom industry.