Ralph Villegas
About Ralph Villegas
Ralph Villegas serves as the National Account Manager for Enterprise North America and Canada at Cogent Communications, bringing over 20 years of customer service experience and 15 years in sales. His career includes roles at Spectrum Business and Time Warner Cable Media, with a strong focus on enterprise technology sales and cybersecurity.
Work at Cogent Communications
Ralph Villegas serves as the National Account Manager for Enterprise in North America and Canada at Cogent Communications. He has held this position since 2022, contributing to the company's efforts in providing high-quality internet services and solutions. His role involves managing key accounts and developing strategic relationships with enterprise clients, focusing on meeting their specific needs in the competitive telecommunications landscape.
Previous Experience at Spectrum Business
Prior to his current position, Ralph Villegas worked at Spectrum Business as an Account Executive from 2019 to 2021. In this role, he was responsible for managing client accounts and driving sales initiatives. He also held the position of Outbound Telemarketer for SMB at Spectrum from 2017 to 2019, where he focused on generating leads and promoting services to small and medium-sized businesses.
Background in Enterprise Technology Sales
Ralph Villegas has a strong background in enterprise technology sales and cybersecurity. He worked at Spectrum Enterprise as a Strategic Account Specialist in Healthcare from 2021 to 2022, where he specialized in providing technology solutions tailored to the healthcare sector. His extensive experience in sales spans over 15 years, emphasizing his expertise in understanding complex client needs and delivering appropriate solutions.
Management Experience
Ralph Villegas possesses over three years of management experience, particularly in guiding underperforming teams to achieve success. His leadership skills have been developed through various roles, including his time at Time Warner Cable Media as a Retention Specialist from 2009 to 2014, where he focused on customer retention strategies and team performance.
Customer Service Expertise
With over 20 years of experience in customer service, Ralph Villegas has developed a comprehensive understanding of client relations and service delivery. His career includes various roles that emphasize customer engagement and satisfaction, contributing to his effectiveness in sales and account management.