Raven R.
About Raven R.
Raven R. is a Support Engineer at Cogent Communications in Washington, DC, with a background in healthcare and technology. After a 20-year career in physical therapy, Raven transitioned to the tech industry, where they are currently pursuing a Cisco Certified Network Associate (CCNA) certification.
Work at Cogent Communications
Raven R. has been employed as a Support Engineer at Cogent Communications since 2021. The role is based in Washington, DC, where Raven applies technical skills to assist clients with networking and connectivity issues. The position involves troubleshooting, problem-solving, and providing support to ensure optimal performance of network services.
Education and Expertise
Raven R. studied at NexGenT, focusing on Data Center, Networking, and Cisco IOS, and achieved the Full Stack Network Engineer designation from 2020 to 2021. Additionally, Raven completed a certification in Practical Ethical Hacking at TCM Security in 2021. Currently, Raven is pursuing the Cisco Certified Network Associate (CCNA) certification to further enhance networking skills.
Background in Healthcare
Before transitioning to technology, Raven R. spent 10 years working as a Physical Therapist Assistant at Genesis from 2012 to 2022. Raven also worked at Kaiser Permanente in a similar role from 2015 to 2017. Raven holds an Associate of Arts and Sciences (AAS) degree in Physical Therapist Assistant from the College of Southern Maryland, which was completed between 2010 and 2012.
Career Transition
Raven R. successfully transitioned from a 20-year career in the healthcare industry to a role in technology as a Support Engineer. This shift demonstrates Raven's ability to learn quickly and adapt to new environments, highlighting a commitment to professional growth and development in the technology sector.