Scott Ward
About Scott Ward
Scott Ward serves as the Director of Pre-Sales Engineering at Cogent Communications, where he has worked since 2014. He has a diverse background in engineering and management, with previous roles at Northrop Grumman, Hughes Electronics, and XO Communications, and holds an MBA from Duke University.
Current Role at Cogent Communications
Scott Ward serves as the Director of Pre-Sales Engineering at Cogent Communications, a position he has held since 2014. In this role, he is responsible for overseeing the pre-sales engineering team, ensuring that technical solutions align with customer needs. His leadership has contributed to the enhancement of the team's effectiveness and efficiency in supporting sales initiatives.
Previous Experience in Engineering Management
Scott Ward has a diverse background in engineering management. He worked at Northrop Grumman (TASC) as an Engineering Manager from 2006 to 2011, where he managed engineering projects and teams in Herndon, VA. Prior to that, he held the position of Systems Engineer III at Hughes Electronics from 1997 to 2000 and served as a Senior Systems Engineer at XO Communications from 2000 to 2003.
Educational Background
Scott Ward has an extensive educational background. He earned an MBA in Finance and Accounting from Duke University's Fuqua School of Business, completing his studies from 2004 to 2006. He also holds a Bachelor of Arts in Math and Physics from the University of Virginia. Additionally, he obtained a Master of Science in Electrical and Computer Engineering from NC State University in Raleigh, studying there from 1995 to 1996.
Achievements in Sales Engineering
During his career, Scott Ward has implemented several initiatives to improve the performance of sales engineering teams. He instituted a monthly technical training program for Sales Engineers, enhancing their skills and knowledge. Furthermore, he increased the approval rating of the Sales Engineering organization from 74% to 90% within his first year at Cogent Communications. He also created a tiered hierarchy to better align Sales Engineers with seasoned Account Executives.
Contributions to Technical Strategy
Scott Ward has contributed to the field of technical strategy by authoring white papers that provide guidance for RFI/RFP responses. His work in this area reflects his commitment to enhancing the technical capabilities of sales teams and ensuring that they are well-prepared to meet customer requirements.