Shiva Kapahi
About Shiva Kapahi
Shiva Kapahi is a Global Account Manager at Cogent Communications with extensive experience in sales and business development across various companies, including Qlik, Salesforce, and IBM. He holds multiple certifications in information security, privacy, and compliance, and has a strong background in go-to-market strategy and customer experience innovation.
Current Role at Cogent Communications
Shiva Kapahi serves as a Global Account Manager at Cogent Communications, a position he has held since 2024. He works on-site in Bengaluru, Karnataka, India. In this role, he collaborates with a team of professionals to manage and develop global accounts, focusing on delivering value and solutions to clients.
Previous Experience in Sales and Business Development
Shiva Kapahi has a diverse background in sales and business development, having held various positions across multiple organizations. He worked as a Business Development Manager at ProWorkflow.com from 2020 to 2021 and as an Inside Sales Manager at ELI Health EMR from 2016 to 2020. His experience also includes roles at Qlik, Salesforce, IBM, and Cognos Controller, where he served as an Assistant Manager in Inside Sales.
Educational Background and Certifications
Shiva Kapahi holds a Bachelor's Degree in Biotechnology from the Institute of Technical Science, which he completed from 2004 to 2007. He also earned a Post Graduate Diploma in Marketing and International Business from the Institute of Marketing & Management between 2008 and 2010. Additionally, he has multiple certifications in information security, privacy, and compliance.
Expertise in Go-to-Market Strategy and CX Innovation
Shiva Kapahi possesses expertise in go-to-market strategy and customer experience (CX) innovation. His professional journey reflects a strong focus on solving problems and adding value to businesses through strategic initiatives and effective account management.
Career Progression and Roles in Various Companies
Throughout his career, Shiva Kapahi has held several key positions in various companies. He began as a Relationship Manager at Comba Telecom India Pvt. Ltd. and progressed to roles such as Team Leader Inside Sales at iYogi Business Nonstop and Assistant Manager Inside Sales at Qlik, Salesforce, and IBM. His career trajectory showcases a commitment to growth and development in the sales and business development sectors.