Vera Veleva
About Vera Veleva
Vera Veleva is a Global Account Manager at Cogent Communications, known for her focus on customer service and client satisfaction. With extensive experience in sales and business development across various companies, she excels in fostering teamwork and building strong client relationships.
Work at Cogent Communications
Vera Veleva has been employed at Cogent Communications as a Global Account Manager since 2020. In this role, she focuses on managing client relationships and enhancing customer satisfaction. Her work emphasizes the importance of human-to-human interactions, which contributes to client loyalty and retention. Veleva's hands-on management style fosters collaboration within her team, promoting efficiency and a strong working environment.
Previous Experience in Sales Management
Before joining Cogent Communications, Vera Veleva held various sales management positions. She worked as a Sales Manager at Connections from 2018 to 2019 in London, United Kingdom. Additionally, she served as a Sales and Conference Manager at AccorHotels from 2014 to 2016 at Novotel London Waterloo. Her experience also includes a role as Venue Business Development Manager at etc.venues in 2016, where she contributed to business development efforts.
Background and Education
Vera Veleva studied at the University for National and World Economy in Sofia, Bulgaria, where she earned a Bachelor's degree in Public Administration from 2004 to 2007. Her educational background provides a foundation for her career in management and customer relations. Veleva's early career included roles at A1 Bulgaria, where she worked as a Sales Representative and later as a Sponsorships and Events Manager.
Skills and Expertise
Vera Veleva possesses a strong ability to generate business insights from diverse data sources, which enhances strategic decision-making. She specializes in building rapport and maintaining long-lasting relationships with clients, contributing to sustained business growth. Her hands-on management style and focus on teamwork further support her effectiveness in client-facing roles.
Career Progression
Vera Veleva's career has progressed through various roles in sales and business development. She worked as a Business Development & MICE Manager at InterContinental Hotels Group from 2017 to 2018, and as a Marketing Manager at Intertek from 2013 to 2014. Her diverse experience across different sectors has equipped her with a broad skill set applicable to her current role.