Billy Wilson Plangji
About Billy Wilson Plangji
Billy Wilson Plangji is an IT Tech with extensive experience in IT support and infrastructure. He has worked in various roles across public and private sectors, currently employed at Cognite in Oslo, Norway since 2021.
Work at Cognite
Billy Wilson Plangji has been employed at Cognite as an IT Tech since 2021. His role involves managing IT infrastructure and providing support solutions to enhance operational efficiency. Cognite focuses on data operations and industrial software, and Plangji's expertise contributes to the company's mission of optimizing data utilization across industries.
Previous Experience in IT Support
Before joining Cognite, Plangji worked at TIDAL as a Technical Support Analyst from 2019 to 2021 in the Oslo Area, Norway. He also served as an IT Support Specialist at AOB TRADING from 2016 to 2017 in South Africa. His experience spans multiple roles in IT support, emphasizing his capability in handling both hardware and software issues.
Experience with Mercy Ships
Plangji has significant experience with Mercy Ships, where he worked as an IT Support Specialist from 2010 to 2014 and again from 2014 to 2015. His tenure included assignments in Togo, Spain, Guinea, Madagascar, and South Africa. This role allowed him to develop skills in customer support and quality assurance in diverse environments.
Education and Expertise
Billy Wilson Plangji earned a Bachelor's degree in Computer Science from the University of Pretoria from 2005 to 2009. His educational background provides a strong foundation in IT principles, which he applies in his professional roles. He possesses a robust understanding of IT infrastructure, enabling him to deliver effective IT service solutions.
Broad IT Support Experience
Plangji has extensive experience in both public and private sectors, focusing on 1st and 2nd line customer support. His broad-ranging IT support experience includes expertise in hardware, software, web, and networking systems. This diverse skill set allows him to address a wide array of technical challenges effectively.