Iñaki Azparren
About Iñaki Azparren
Iñaki Azparren serves as the Senior Director of Customer Success for LATAM at Cognite, where he focuses on enhancing customer outcomes and integrating various functions within the company. With extensive experience in product management and customer success across multiple organizations, he has held significant roles at companies such as Intel Corporation and Cxense.
Current Role at Cognite
Iñaki Azparren serves as the Senior Director of Customer Success for Latin America at Cognite since 2021. In this role, he is responsible for region scale and resource planning, purchase decisions, and the implementation of products and services. He plays a key role in integrating functions and activities across Marketing, Sales, Professional Services, Training, and Support to enhance customer experiences. His focus is on ensuring that customers achieve their desired outcomes when utilizing Cognite's products and services.
Previous Experience in Technology Companies
Prior to his current position, Iñaki Azparren held various roles in notable technology companies. He worked at Intel Corporation as a Product Manager from 2010 to 2014 and at Intel Security in the same capacity from 2014 to 2015. He also served as CTO at Intertron Mobile from 2005 to 2010 and as Development Manager at INTERTRON S.A. from 2002 to 2005. His experience includes strategic roles at Piano, where he was a Senior Digital Business and Product Strategist from 2020 to 2021 and an Account Director from 2019 to 2020. Additionally, he worked at Cxense as a Senior Customer Success Manager and later as VP Product Technology & Best Practices LATAM from 2015 to 2019.
Educational Background in Software Engineering
Iñaki Azparren has a solid educational background in software engineering. He studied at Universidad Nacional de La Plata, where he earned a Master of Software Engineering from 2001 to 2004. He also graduated in Computer Science from Universidad Blas Pascal in 2000 and completed a System Analyst program at the same university from 1995 to 1997. This educational foundation has equipped him with the necessary skills for his roles in technology and customer success.
Focus on Sustainable Profitability
In his role at Cognite, Iñaki Azparren aims to increase sustainable proven profitability for both customers and the company. His strategic approach involves understanding customer needs and aligning Cognite's offerings to meet those requirements effectively. By focusing on customer success, he contributes to long-term business relationships and value creation for all stakeholders involved.