Khaoula Benserhir
About Khaoula Benserhir
Khaoula Benserhir is the Director of Customer Success at Cognite, where she has worked since 2021. With a background in energy and digital transformation, she has held various roles in notable companies including eSmart Systems, PwC France, and Yélé Consulting.
Current Role at Cognite
Khaoula Benserhir serves as the Director of Customer Success at Cognite, a position she has held since 2021. In this role, she is responsible for overseeing customer success initiatives and ensuring that clients derive maximum value from Cognite's digital solutions. Her leadership focuses on fostering strong relationships with customers and guiding them through their digital transformation journeys.
Previous Experience in Customer Success
Before joining Cognite, Khaoula Benserhir worked at eSmart Systems as a Senior Customer Success Manager for 8 months in 2021, following her role as a Customer Success Manager in 2020. During her tenure at eSmart Systems, she managed various digital transformation programs for utilities, utilizing her technical skills and business knowledge to implement innovative solutions.
Professional Background in Consulting
Khaoula has a solid background in consulting, having worked at PwC France as a Senior Associate from 2019 to 2020 and as a Trainer in 2019. Additionally, she served as an Energy and Utilities Senior Consultant at Yélé Consulting from 2015 to 2018. Her consulting experience has equipped her with the skills to navigate complex business environments and drive successful outcomes for clients.
Educational Qualifications
Khaoula Benserhir holds two Master of Science (MS) degrees. She studied Process, Energy, and Environment at Ecole Nationale Supérieure des Mines de Nancy from 2011 to 2015. Additionally, she pursued Environmental Engineering at Technische Universität München from 2013 to 2015. Her educational background provides a strong foundation for her work in the energy sector and digital technologies.
Passion for Energy and Digital Technologies
Khaoula Benserhir is passionate about the energy industry and the integration of new digital technologies. Her career reflects a commitment to contributing to successful digital transformation initiatives, focusing on maximizing business value through innovative digital solutions. This passion drives her efforts in both operational and strategic roles across various global companies.