Luiza Sinisterra
About Luiza Sinisterra
Luiza Sinisterra is the Director of Customer Success at Cognite AS, where she has worked since 2021. She has a diverse background in technical consulting and engineering, with previous roles at companies such as Deltek and Aker Solutions.
Current Role at Cognite AS
Luiza Sinisterra serves as the Director of Customer Success at Cognite AS, a position she has held since 2021. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her leadership contributes to the strategic direction of customer engagement and support within the organization. She operates from the company's Oslo, Norway office.
Previous Experience at Cognite AS
Prior to her current role, Luiza worked at Cognite AS as the Manager of Customer Success from 2020 to 2021. During her 10-month tenure, she focused on enhancing customer relationships and driving success metrics. This experience laid the groundwork for her advancement to the director position.
Professional Background in Technical Consulting
Luiza has extensive experience in technical consulting, having worked at Deltek in various capacities. She began as an Associate Technical Consultant from 2015 to 2016, progressed to a Technical Consultant from 2016 to 2018, and then served as a Senior Technical Consultant from 2018 to 2020. Her roles involved providing technical support and solutions to clients, primarily in the Oslo area.
Educational Background
Luiza Sinisterra has a solid educational foundation in engineering. She earned her Bachelor of Engineering (B.E.) in Control and Automation Engineering from Universidade Federal de Minas Gerais, completing her studies from 2008 to 2013. Additionally, she studied Electrical Engineering as a Visiting Student at Santa Clara University from 2012 to 2013, further enhancing her technical expertise.
Internship Experience
Luiza's early career included several internships that provided her with practical experience in engineering. She worked as a Subsea Controls Engineering Intern at Aker Solutions in 2013 for two months in Houston, Texas, and as a Quality Testing and Automation Engineering Intern at Fraunhofer-Gesellschaft from 2011 to 2012 for six months in Dresden, Germany. These roles contributed to her technical skills and understanding of engineering principles.