Martha Gjessing Bakken
About Martha Gjessing Bakken
Martha Gjessing Bakken is a Director of Customer Success and Senior Implementation Manager with a strong background in project management and digital commerce. She has held various roles in notable companies, including Deloitte Norway and Cognite, and possesses a Master's degree in Industrial Economics and Technology Management.
Current Role at Cognite
Martha Gjessing Bakken currently serves as the Director of Customer Success and Senior Implementation Manager at Cognite, a position she has held since 2022 in Austin, Texas. In this role, she leverages her extensive experience in customer success and implementation management to oversee complex projects and ensure high levels of client satisfaction. Her responsibilities encompass strategic planning and execution, reflecting her background in both technical and business domains.
Previous Experience at Cognite
Prior to her current position, Martha worked at Cognite as the Director of Customer Success from 2020 to 2022 in Oslo, Norway. During this time, she focused on enhancing customer engagement and optimizing the implementation of solutions for clients. Her tenure at Cognite contributed to her understanding of the company's operations and customer needs.
Professional Background
Martha has a diverse professional background, having held various roles that include Senior Consultant at Deloitte Norway from 2014 to 2018 and Head of Digital Commerce at Voice Norge AS from 2019 to 2020. Her experience spans project management, digital commerce, and customer success, showcasing her ability to navigate both technical and business environments effectively.
Educational Qualifications
Martha holds a Master's degree in Industrial Economics and Technology Management from the Norwegian University of Science and Technology (NTNU), which she completed from 2009 to 2014. Additionally, she studied at Ritsumeikan Asia Pacific University, focusing on Computer Science, Finance, and Marketing as an exchange student in 2012. She also attended Oslo Private Gymnas, where she studied scientific subjects from 2005 to 2008.
Adaptability and International Experience
Martha's career reflects her adaptability and willingness to embrace international opportunities. She transitioned from her role in Oslo, Norway, to Austin, Texas, indicating her openness to new challenges and environments. This international experience enhances her strategic approach in her current role, allowing her to apply diverse perspectives to customer success initiatives.