Nilco Boven
About Nilco Boven
Nilco Boven serves as the VP of Customer & Partner Enablement at Cognite, focusing on enhancing collaboration between individuals and organizations. With extensive experience in customer services and project delivery, he has held various leadership roles in notable companies such as Mendix and Paralax Planning Solutions.
Work at Cognite
Nilco Boven serves as the VP of Customer & Partner Enablement at Cognite, a role he has held since 2022 in Oslo, Norway. His responsibilities encompass overseeing the Academy, Support, Managed Services, Community, and Partner Enablement. Prior to this position, he worked at Cognite as the VP of Academy and Customer Support from 2021 to 2022. His focus is on enhancing cooperation between individuals and organizations to achieve improved outcomes.
Professional Experience
Nilco Boven has extensive experience in customer support and services. He worked at Mendix as Senior Director of Global Customer Support from 2019 to 2020 and as Director of Customer Support from 2015 to 2018, both roles based in the Rotterdam Area, Netherlands. His tenure at Paralax Planning Solutions spanned 11 years, where he served as Manager Support and later as Director of Services and Development. His career also includes positions at ECT (Europe Container Terminals) and Yacht, where he held roles in project management, functional analysis, and development.
Education and Expertise
Nilco Boven holds a Master's degree in Computer Science from Utrecht University, which he completed from 1986 to 1991. His educational background complements his professional experience, providing a strong foundation in software delivery, project delivery, and workforce management. His expertise is further enhanced by a vast network in the customer services field.
Communication Skills
Nilco Boven employs various communication styles to effectively engage with specialists, customers, and stakeholders. He utilizes humor as a tool to facilitate communication and break the ice, fostering a collaborative environment. His approach to communication is integral to his role in improving cooperation between teams and organizations.