Rahul Kumar
About Rahul Kumar
Rahul Kumar is a Senior Academy Engineer with over 6.5 years of experience in IT, specializing in technical support and customer onboarding within LMS operations. He holds a Bachelor's degree in IT and a Master's degree in Computer Science, along with multiple certifications including ITIL and Prince2.
Work at Cognite
Rahul Kumar serves as a Senior Academy Engineer at Cognite, a position he has held since 2022. In this role, he provides technical support and customer onboarding as part of daily Learning Management System (LMS) operations. His responsibilities include evaluating and applying effective learning methodologies to enhance customer productivity and output.
Education and Expertise
Rahul Kumar holds a Bachelor in IT from Uttar Pradesh Technical University, where he studied Computer Science from 2005 to 2009. He furthered his education with a Master in IT from UiT - The Arctic University of Norway, completing his studies from 2014 to 2016. Additionally, he earned an AP Degree in Marketing Management and Technology from Erhvervsakademi Dania, studying from 2010 to 2012. He possesses ITIL and Prince2 foundation and professional certifications.
Background
Rahul Kumar has over 6.5 years of experience in the IT sector. His career includes various roles such as LMS Administrator & Consultant at Dossier in Oslo, Norway, from 2018 to 2022, and IT Consultant at OMDATA in Fredrikstad, Norway, from 2017 to 2018. He also worked as a UI/UX Consultant at Recrew in Bryne, Norway, in 2015, and as an Associate Lecturer at Hindustan College of Science and Technology in Agra, India, from 2009 to 2010.
Achievements
Rahul Kumar has extensive experience in designing and delivering interactive training programs that focus on both learner and customer needs. He is certified in Totara and Moodle as an LMS Administrator and Consultant, which enhances his capability in managing and optimizing LMS platforms. His work has contributed to improved customer onboarding processes and effective training methodologies.