Heather Sampson

Heather Sampson

Office Operations Manager @ Cognitive Systems

About Heather Sampson

Heather Sampson serves as the Office Operations Manager at Cognitive Systems Corp., where she has worked since 2017. With a background in office administration and facility coordination, she possesses extensive experience in international shipping, customs compliance, accounting, and human resources.

Current Role at Cognitive Systems

Heather Sampson serves as the Office Operations Manager at Cognitive Systems Corp. since 2017. In this role, she oversees various operational functions within the office, ensuring that processes run smoothly. Her responsibilities include managing office logistics, facilitating communication among departments, and supporting the overall efficiency of the organization. Based in Waterloo, Ontario, she has contributed to the company's operational success through her extensive experience.

Previous Experience at NETSCOUT

Before joining Cognitive Systems, Heather worked at NETSCOUT as an Office Administrator from 2016 to 2017. During her 11-month tenure at the company's Waterloo location, she was responsible for administrative tasks that supported office operations. Her role involved coordinating office activities and assisting in maintaining an organized work environment.

Experience at Avvasi Incorporated

Heather Sampson held the position of Office Manager and Facility Coordinator at Avvasi Incorporated from 2011 to 2016. Over five years, she managed office operations and coordinated facility-related activities. Her role included overseeing the office environment, ensuring that it met the needs of employees and supported business functions effectively.

Education in Business Administration

Heather studied at Seneca College, where she earned an Ontario College Diploma in Business Administration and Management from 1984 to 1987. This educational background provided her with foundational knowledge and skills in business operations, which she has applied throughout her career in various office management roles.

Expertise in Operations and Compliance

Heather possesses extensive experience in international shipping and customs compliance, which has been instrumental in supporting the global operations of her current employer. Additionally, she demonstrates strong skills in facility management, ensuring that office environments are efficient and effective. Her expertise also extends to accounting and human resources, where she supports the financial and personnel aspects of the business.

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