Edmundo Donatiu
About Edmundo Donatiu
Edmundo Donatiu is a Front End Manager with extensive experience in operations management within the healthcare sector. He has held various leadership roles at organizations such as LogistiCare and Cohere Health, demonstrating a strong ability to improve operational efficiencies and enhance customer satisfaction.
Current Role at Cohere Health
Edmundo Donatiu serves as the Front End Manager at Cohere Health, a position he has held since 2021. In this role, he is responsible for overseeing front-end operations, ensuring efficiency and effectiveness in service delivery. His leadership contributes to the organization's commitment to improving healthcare outcomes.
Previous Experience at LogistiCare
Edmundo Donatiu has extensive experience at LogistiCare, where he held multiple roles over several years. He served as Director of Operations from 2015 to 2017, General Manager from 2017 to 2018, Director of Standards & Performance from 2018 to 2019, and VP Member Experience from 2019 to 2020. His tenure at LogistiCare involved enhancing operational efficiencies and improving member experiences.
Background in Healthcare Operations
Edmundo Donatiu possesses a strong background in healthcare operations management. His experience spans various roles that emphasize improving operational efficiencies in healthcare settings. He has worked in customer service management and supervisory roles, contributing to enhanced team performance and customer satisfaction.
Education and Expertise
Edmundo Donatiu earned his MBA in Marketing from the University of Phoenix from 1995 to 1997. He also holds a Bachelor's degree in Biology from the University of Puerto Rico, completed from 1988 to 1993. His educational background supports his extensive experience in the healthcare sector, particularly in operations management and customer relationship management.
Leadership and Skills
Edmundo Donatiu has demonstrated strong leadership skills throughout his career. He possesses expertise in negotiation and customer relationship management, which are critical in the healthcare industry. His background in coaching and sales further enhances his ability to lead teams effectively and improve customer satisfaction.