Karen Suffern
About Karen Suffern
Karen Suffern is an Intake Specialist with a background in substance abuse counseling and customer service. She has worked in various roles across multiple organizations, demonstrating a strong work ethic and a talent for exceeding goals.
Work at Cohere Health
Karen Suffern has been employed at Cohere Health as an Intake Specialist since 2021. In this role, she focuses on efficiently utilizing her skills to enhance the intake process. Her dedication to producing quality work is evident in her commitment to her responsibilities. She aims to improve operational efficiency and client satisfaction through her contributions.
Previous Experience in Substance Abuse Counseling
Prior to her current position, Karen worked as a Substance Abuse Counselor at Rocky Mount Treatment Center LLC from 2018 to 2019. During her tenure, she provided support and guidance to individuals dealing with substance abuse issues. This role contributed to her understanding of client needs and the importance of effective communication.
Education and Expertise
Karen Suffern studied Health Information/Medical Records Administration at Miller-Motte College-Wilmington, where she earned an Associate's Degree from 2014 to 2016. She also attended Edgecombe Community College and Miller-Motte Technical College in Lynchburg, where she achieved additional qualifications. Her educational background supports her expertise in health information management.
Career Progression and Skills
Throughout her career, Karen has demonstrated a strong ability to exceed goals and show potential for advancement. She has a history of being promoted within months in various positions, reflecting her dedication and performance. Her experience spans roles in customer service, vendor collections, and operations support, showcasing her versatility in different work environments.
Interpersonal Skills and Client Relations
Karen is known for her likable personality, which fosters a comfortable environment for both clients and co-workers. Her interpersonal skills contribute to effective communication and relationship-building in her roles. This ability enhances her effectiveness as an Intake Specialist, where client interaction is crucial.