Malissa Binkley
About Malissa Binkley
Malissa Binkley serves as the Chief Operating Officer at Cohere Health, where she has been since 2023. With extensive experience in operations management across various healthcare companies, she specializes in strategic execution and fostering collaborative cultures.
Current Role at Cohere Health
Malissa Binkley serves as the Chief Operating Officer at Cohere Health, a position she has held since 2023. In this role, she is responsible for overseeing the execution of strategic plans and ensuring operational efficiency. Binkley has a strong focus on fostering a collaborative culture within the organization, which is essential for high growth environments. Her leadership is instrumental in driving the company's operational objectives and enhancing overall productivity.
Previous Experience in Operations Management
Before her current role, Malissa Binkley held several senior positions at Cohere Health, including Senior Vice President of Service Operations from 2020 to 2023 and Executive Vice President of Operations for 8 months in 2022 to 2023. She also worked at ModivCare as Senior Vice President of Operations from 2019 to 2020. Her extensive background in operations management includes roles at CareCentrix and Express Scripts, where she developed scalable business processes that improved customer service.
Education and Specialization
Malissa Binkley earned her Bachelor of Arts degree in Business Administration with a specialization in Management from Saint Leo University, completing her studies from 2000 to 2004. This educational background laid the foundation for her career in operations and management, equipping her with the necessary skills to lead teams and execute strategic initiatives effectively.
Career Progression and Leadership Roles
Binkley's career includes significant leadership roles at various organizations. She served as Area Vice President of Production Operations at CareCentrix from 2016 to 2018 and held the title of VP-Financial Analysis Manager at JPMorgan Chase from 2007 to 2009. Her progression within Cohere Health, moving from Senior Vice President to Executive Vice President and then to Chief Operating Officer, showcases her capability in managing operations and driving change in growth-oriented companies.
Expertise in Change Management
Malissa Binkley has demonstrated expertise in executing aggressive change management objectives, particularly in high-growth environments. Her experience includes designing and developing customer success and operations leadership teams, which are vital for enhancing productivity and service delivery. Binkley’s approach emphasizes resourcefulness and collaboration, which are essential for achieving operational excellence.