Patrice Edwards
About Patrice Edwards
Patrice Edwards is an Inbound Customer Service Representative with a background in mass communication and business operations. She has held various positions in customer service and office management across several organizations since completing her education.
Work at Cohere Health
Patrice Edwards currently serves as an Inbound Customer Service Representative at Cohere Health. She has held this position since 2021. In her role, she is responsible for managing customer inquiries and providing support to ensure a positive experience for clients. Her experience in customer service contributes to her effectiveness in this position.
Previous Employment Experience
Prior to her current role, Patrice Edwards worked at Humana as a Call Center Customer Service Representative from 2020 to 2021 in Charlotte, North Carolina. She also held the position of Office Manager at HOMER LAW CHARTERED from 2017 to 2019 in Washington, D.C. Additionally, she worked as an Assistant Property Manager at Jefferson Apartment Group for four months in 2019 in Alexandria, Virginia.
Education and Expertise
Patrice Edwards has a background in Mass Communication and Broadcasting, having studied at Bennett College for one year from 2002 to 2003. She also pursued studies in Entrepreneurial and Small Business Operations at American InterContinental University from 2017 to 2019. Her educational journey began with a High School Diploma from Eastern Senior High School, which she completed from 1999 to 2002.
Career Development
Patrice Edwards has developed her career through various roles in customer service and management. Her experience spans multiple industries, including healthcare, legal services, and property management. This diverse background has equipped her with skills in communication, customer relations, and operational management.