Dustin Alcock
About Dustin Alcock
Dustin Alcock is a Senior Manager of IT Operations at Olliv By CoinFlip, where he focuses on enhancing end-user experience through innovative IT solutions. He has a diverse background in IT support and management, having held various roles in organizations such as Oakland Schools and Shure Incorporated.
Current Role at Olliv By CoinFlip
Dustin Alcock serves as the Senior Manager of IT Operations at Olliv By CoinFlip, a position he has held since 2023. In this role, he focuses on enhancing the end-user experience through innovative IT solutions. His responsibilities include overseeing IT operations and implementing effective strategies to improve service delivery.
Previous Experience in IT Support
Before joining Olliv By CoinFlip, Dustin worked as a Senior Technical Support Specialist at Oakland Schools from 2013 to 2020. He provided technical support and solutions for educational institutions in Waterford, MI. Prior to that, he served as an IT Technician at Jackson County ISD from 2010 to 2013, where he supported IT operations in Jackson, Michigan.
Experience at Shure Incorporated
Dustin was employed at Shure Incorporated as a Senior Applications Engineer - Software Support from 2020 to 2022. His role involved providing software support and ensuring the functionality of applications, contributing to the overall performance of the company’s technology solutions.
Educational Background
Dustin holds a Master of Science (M.S.) in Information Technology Management from Western Governors University, which he completed from 2015 to 2017. He also earned a Bachelor of Science (B.S.) in Media Production and Computer Information Systems from Northern Michigan University between 2006 and 2008. Additionally, he achieved an Associate's Degree in Computer Science with a focus on Web Design from Baker College from 2003 to 2005.
Technical Skills and Expertise
Dustin possesses expertise in utilizing various software tools, including Tinkercad, Fusion 360, Bambu Studio, and Xtool. He is skilled in creating custom pinball modifications using advanced technologies such as 3D modeling, 3D printing, and laser engraving, showcasing his technical proficiency and innovative approach in the IT field.