Mike De Francesco
About Mike De Francesco
Experience in the Collision Industry
Michael DeFrancesco has over 30 years of experience in the collision industry. His extensive background includes roles in business development and strategic account management. He has worked with some of the largest fleet management companies, wholesale parts distributors, and collision multi-shop operators (MSOs) in the US, demonstrating a deep understanding of the industry from various perspectives.
VP, Strategic Accounts
Michael DeFrancesco currently holds the title of VP, Strategic Accounts. In this role, he manages key relationships and works to develop strategies that align with business goals. His strategic insight and dedication to strengthening client partnerships are integral to his work, particularly in fostering long-term relationships that drive business success.
Business Development at ABRA
Michael DeFrancesco made significant contributions at ABRA, where he was quickly promoted to Business Development Manager. In this role, he handled insurance relationships across the entire Northeast region, ensuring effective collaboration with insurance partners. His efforts in business development and strategic account management continued to be pivotal after the merger of ABRA and Caliber, as he transitioned to a national-level position managing strategic accounts.
Innovative Customer Solutions
While working at his family's collision centers and auto glass repair company, Michael DeFrancesco created a dynamic portal that brought customers together with insurance companies and dealers. This innovative solution streamlined the process for all parties involved, enhancing the customer experience and operational efficiency.
Dale Carnegie Highest Award of Achievement
Michael DeFrancesco is a recipient of the Highest Award of Achievement from Dale Carnegie. This recognition underscores his commitment to personal development and effective communication, skills that have undoubtedly contributed to his success in strategic account management and business development.