Patrick Morgan
About Patrick Morgan
Title: SVP, Operations
Patrick Morgan currently serves as the Senior Vice President of Operations. In this role, he oversees operational activities, ensuring efficiency and effectiveness across various departments. His strategic leadership focuses on enhancing operational processes and optimizing resource allocation to meet organizational goals.
Education: Bachelor of Science in Technical Management from DeVry University
Patrick Morgan holds a Bachelor of Science in Technical Management from DeVry University. This education has provided him with a solid foundation in technical and managerial skills, enabling him to effectively lead and manage complex operational functions. His academic background plays a crucial role in his approach to problem-solving and process improvement.
Professional Background: Progressive Insurance Direct Repairs Management
Patrick Morgan has a background in managing direct repairs at several locations for Progressive Insurance. During his tenure, he streamlined repair processes and ensured that operations adhered to the highest standards of quality and efficiency. This role allowed him to develop robust management skills and a deep understanding of the repair industry.
Operational Leadership: Collision Centers of America and ABRA Auto Body and Glass
Patrick served as the Operations Manager for Collision Centers of America, where he managed 24 locations. His leadership was instrumental in maintaining operational consistency and quality across these sites. Following its acquisition by ABRA Auto Body and Glass, he continued to manage operations, playing a key role in the integration process and maintaining high standards of service.
Innovative Solutions: North American Senior Director at Innovation Group
As the North American Senior Director at Innovation Group, Patrick focused on developing solutions to reduce claims cycle time, improve estimate accuracy, and reduce overall costs. His efforts contributed to enhancing operational efficiencies and boosting customer satisfaction. This experience equipped him with valuable insights into the integration of innovation in operations.
Regional Management: Regional Vice President for ABRA Auto Body and Glass
In his role as Regional Vice President for ABRA Auto Body and Glass, Patrick managed collision repair shops and key insurance partner relationships in Indiana. His responsibilities included ensuring the seamless operation of repair facilities and fostering strong partnerships with insurance companies. His regional oversight emphasized maintaining high service quality and operational efficiency.