Kadé Hill
About Kadé Hill
Kadé Hill serves as the Team Lead for Customer Implementation at Column, a position he has held since 2022. He has extensive experience in customer service and implementation roles across various companies, including Digium and Birch Communications.
Work at Column
Kadé Hill has been employed at Column since 2021, initially serving as an Implementation Specialist for seven months before advancing to the role of Team Lead, Customer Implementation in 2022. In this position, Hill oversees customer implementation processes, ensuring effective project management and client satisfaction.
Current Role at Digium
Since 2017, Kadé Hill has held the position of Implementation Services Manager at Digium. In this role, Hill is responsible for managing implementation services, contributing to the development and execution of strategies that enhance service delivery and customer experience.
Previous Experience in Customer Care
Kadé Hill began their career in customer service at Cbeyond, where they worked as a Customer Care Representative for six months in 2012. Hill later returned to Cbeyond as a Design & Configuration Specialist from 2013 to 2014, gaining valuable experience in customer support and technical configuration.
Background in Cloud Engineering
Hill has a background in cloud engineering, having worked at Birch Communications as a Cloud Design Engineer from 2015 to 2017. Additionally, Hill served as a Lead Design and Configuration Technician at Birch Communications for nine months in 2014, where they focused on design and configuration tasks within cloud services.
Education and Expertise
Kadé Hill studied at Full Sail University, achieving a 4.0 GPA in Mobile Development. This educational background has equipped Hill with the technical skills necessary for roles in implementation and cloud engineering, contributing to a successful career in technology and customer service.