Xou V.
About Xou V.
Xou V. is a System Engineer Global Infrastructure at Comet Group, where he has worked since 2018, providing IT support across multiple locations. He has a background in system administration and project management, with previous experience at Alaska Communications.
Work at Comet Group
Xou V. has been employed at Comet Group as a System Engineer Global Infrastructure since 2018. In this role, Xou serves as the primary IT professional for all three Comet Technologies USA locations, providing comprehensive IT support. Xou is responsible for overseeing and mentoring a Help Desk team of two, ensuring high-quality service delivery and customer satisfaction. Additionally, Xou supports all 12 Comet Technologies Global locations by resolving complex IT issues promptly and effectively.
Previous Experience at Alaska Communications
Prior to joining Comet Group, Xou V. worked at Alaska Communications for five years as a System Administrator II from 2013 to 2018. In this capacity, Xou managed various IT tasks and contributed to the overall infrastructure. Before this role, Xou served as a Data Center Operator/Help Desk Support from 2006 to 2013 for seven years, gaining valuable experience in IT support and operations.
Education and Expertise
Xou V. studied at Adlayer Academy, where Xou completed a Project Management program in 2018, which lasted for 11 months. This educational background has equipped Xou with essential skills in project management, contributing to effective IT operations and team leadership in the current role.
Background
Xou V. has a diverse background in IT, with extensive experience in system engineering and support roles. Xou has worked in various capacities within the IT sector, starting as a Data Center Operator and progressing to System Administrator and System Engineer. This progression highlights Xou's commitment to professional growth and expertise in managing complex IT environments.