Derrick Rufer
About Derrick Rufer
Derrick Rufer is an Information Technology Service Delivery Manager at Comfort Systems USA, where he has worked since 2020. He holds a Bachelor's Degree in Computer/Information Technology Administration and Management from the University of Wisconsin-Oshkosh and has previous experience in various IT roles.
Current Role at Comfort Systems USA
Derrick Rufer serves as the Information Technology Service Delivery Manager at Comfort Systems USA, a position he has held since 2020. In this role, he is responsible for overseeing IT service delivery and ensuring that technology solutions meet the needs of the organization. He operates from the Houston, Texas office and collaborates with various business stakeholders to identify areas for improvement in workflows.
Previous Experience at Comfort Systems USA
Before his current role, Derrick worked at Comfort Systems USA as a System Analyst from 2017 to 2020 in Windsor, Wisconsin. During his tenure, he focused on analyzing and improving IT systems to enhance operational efficiency. His experience in this position laid the groundwork for his advancement to a managerial role within the company.
Educational Background
Derrick Rufer earned a Bachelor's Degree in Computer/Information Technology Administration and Management from the University of Wisconsin-Oshkosh, where he studied from 2012 to 2017. His education provided him with a strong foundation in information technology principles and practices, which he has applied throughout his career. He also graduated from DeForest Area School District, completing his high school education from 2008 to 2012.
Early Career Experience
Derrick's early career included an internship at North American Mechanical, Inc. as an IT Intern from 2014 to 2017 in the Madison, Wisconsin area. This role allowed him to gain practical experience in IT support and systems management. Additionally, he worked as a Food Assembly Worker at Neesvig's Inc. for two months in 2012 and served as a Lifeguard/Swim Instructor at DeForest Area School District from 2010 to 2012.
Skills and Communication
Derrick Rufer effectively communicates with business stakeholders to understand their needs. He recommends improvements for current and future workflows, leveraging his technical expertise and understanding of business processes. His ability to bridge the gap between IT and business operations is a key aspect of his professional skill set.