Gabriela Cafruni Macedo
About Gabriela Cafruni Macedo
Gabriela Cafruni Macedo is a Product Specialist currently employed at Command Alkon since 2024, with a diverse background in customer success and digital marketing roles across various companies.
Current Role at Command Alkon
Gabriela Cafruni Macedo serves as a Product Specialist at Command Alkon, a position she has held since 2024. In this role, she focuses on product development and customer engagement, leveraging her previous experience in customer success and solutions engineering. Her responsibilities include collaborating with cross-functional teams to enhance product offerings and ensure customer satisfaction.
Previous Experience at ProductPlan
Gabriela Cafruni Macedo worked at ProductPlan in various capacities. She began as an Associate Customer Success Manager in 2022, where she contributed for 9 months. Following this, she transitioned to the role of Customer Success Manager from 2022 to 2023 for 9 months, and later served as a Solutions Engineer from 2023 to 2024 for 8 months. Her roles involved supporting clients and optimizing product solutions.
Background in Digital Marketing and Sales
Prior to her roles at ProductPlan, Gabriela Cafruni Macedo gained experience in digital marketing and sales. She worked at Clawson Honda of Fresno as a Digital Marketing professional from 2019 to 2020 for 10 months and as a Sales Facilitator from 2018 to 2019 for 11 months. Additionally, she served as a Sales Consultant at FOX26 & CW59 (KMPH/KFRE) from 2020 to 2021 for 1 year.
Education and Academic Background
Gabriela Cafruni Macedo earned a Bachelor's degree in Communication from Fresno Pacific University, where she studied from 2014 to 2018 for 4 years. Her education provided her with foundational knowledge in communication strategies, which she applies in her professional roles.