Hope Ward
About Hope Ward
Hope Ward is a Sales Support Coordinator at Command Alkon, where she has worked since 2018. She has a diverse background in administrative and sales support roles across various companies, including experience in HR, accounting, and office coordination.
Work at Command Alkon
Hope Ward has been employed at Command Alkon as a Sales Support Coordinator since 2018. In this role, she is responsible for obtaining counter signatures and creating sales orders for software implementation. She supports a team of 15 sales staff and 3 managers by preparing customer contracts, pilots, and preliminary quotes. Additionally, she maintains accurate corporate and tiered pricing for specific accounts, ensuring that the sales team is informed of established pricing. Hope also prepares weekly reports that compile all revenue from the sales team and monthly reports on key performance indicators for the division. Her role involves coordinating with different departments to ensure successful implementation and customer satisfaction.
Previous Work Experience
Prior to her current position, Hope Ward held various roles in different organizations. She worked as an HR Assistant at Innovative Employee Solutions for six months in 2007-2008. Following that, she served as an Office Coordinator at BITE-A-WAY TERMITE AND PEST CONTROL INC for five years from 2008 to 2013. Hope also worked as an Executive Assistant at Northrop Grumman for six months in 2008. Additionally, she was employed as an Accounting Assistant at FiveCubits for three years from 2015 to 2018 and as a Senior Administrative Assistant at HSBC from 2004 to 2008.
Education and Expertise
Hope Ward studied at National University, where she earned a Bachelor of Science degree in Information Technology with a minor in Business. Her educational background, which spanned from 1997 to 2001, provides her with a solid foundation in both technology and business principles. This combination of skills supports her current role in sales support and her previous positions in administration and coordination.