Ian Hatch
About Ian Hatch
Ian Hatch is a Batch Support Specialist with extensive experience in client relations and problem resolution. He has worked at Command Alkon since 2019 and has held various roles in the IT sector since 2000, including positions at Acision and Fujitsu Services Limited.
Current Role at Command Alkon
Ian Hatch currently serves as a Batch Support Specialist at Command Alkon, a position he has held since 2019 in Bristol, England. In this role, he utilizes his extensive experience in client relations and problem resolution to support batch processing systems. His focus on customer satisfaction and flexibility enhances the service provided to clients.
Previous Experience at Command Alkon
Ian Hatch previously worked at Command Alkon as a Batch Support Specialist from 2008 to 2008 and again from 2012 to 2018, both times in Bristol, United Kingdom. His tenure at the company has contributed to his deep understanding of batch processing systems and client support.
Career Background in IT Support
Ian Hatch has a comprehensive background in IT support, having worked as a Support Engineer at Acision from 2000 to 2011. He also held the position of Problem Management Coordinator at Fujitsu Services Limited for five months in 2007 to 2008. His roles have equipped him with a broad range of skills in technical support and problem resolution.
Education and Technical Skills
Ian Hatch studied Electrical & Electronic Engineering at Southgate Technical College, achieving an HNC from 1981 to 1983. He also attended Wood Green Comprehensive. His technical skills include expertise in Hewlett Packard HP-UX Unix Administration, Red Hat Linux, and Informix Database Administration, along with project management related to implementation and support.
Experience in Specialized Roles
Ian Hatch worked as a Hydronix Specialist at ConSpare Ltd from 2018 to 2019 in Nottingham, United Kingdom. This role added to his diverse experience in the IT and support sectors, further enhancing his capabilities in specialized technical fields.