Javier Rivera
About Javier Rivera
Javier Rivera is an Account Manager at Command Alkon, where he has worked since 2020. He possesses over 10 years of experience in technical customer support and excels in project coordination, policy development, and relationship building.
Work at Command Alkon
Javier Rivera has been serving as an Account Manager at Command Alkon since 2020. In this role, he utilizes his detail-oriented approach to effectively coordinate projects and develop policies. His focus on process improvement and strategic planning contributes to enhanced operational efficiency within the organization.
Previous Experience at Trimble Inc.
Rivera has extensive experience at Trimble Inc., where he held multiple positions over a span of eight years. He started as a Senior Enterprise Account Manager for the LATAM region from 2007 to 2020. He also worked as a Value Assurance Manager/Sales Engineer for a brief period in 2014, and as the LATAM Sales Manager from 2015 to 2016. His roles involved technical customer support and management, showcasing his capabilities in leadership and team building.
Background in GIS and Technical Support
Before his tenure at Trimble Inc., Rivera worked as a Sr. GIS Technician for the City of Phoenix from 2003 to 2005 and as a GIS/Survey Instructor at Holman's Inc. from 2005 to 2006. His background in Geographic Information Systems (GIS) complements his technical support experience, which spans over 10 years, including management roles.
Education and Expertise
Javier Rivera earned a Bachelor of Applied Science (BASc) degree in Marine Biology and Biological Oceanography from the University of Puerto Rico, studying from 1992 to 1998. His educational background supports his analytical skills, which are essential for his roles in project coordination and policy development.
Skills and Leadership Development
Rivera possesses strong skills in process improvement, strategic planning, and relationship building. His bilingual proficiency in Spanish enhances his ability to manage diverse teams and communicate with a broader client base. He has a demonstrated talent for leadership development and staff supervision, fostering team growth and productivity.