Jim Allan, MBA
About Jim Allan, MBA
Jim Allan is a Customer Success Manager at Command Alkon, where he has worked since 2015. He holds a BSBA from The University of Alabama in Huntsville and an MBA from the University of Alabama at Birmingham, bringing over twenty years of experience in corporate operations and development.
Work at Command Alkon
Jim Allan has served as a Customer Success Manager at Command Alkon since 2015. In this role, he focuses on enhancing customer satisfaction and ensuring successful product implementation. His tenure at Command Alkon spans nine years, during which he has contributed to the company's objectives in the Birmingham, Alabama area. Allan's responsibilities include developing customer relations strategies and addressing client needs to foster long-term partnerships.
Education and Expertise
Jim Allan holds a Bachelor of Science in Business Administration (BSBA) from The University of Alabama in Huntsville. He furthered his education by obtaining a Master of Business Administration (MBA) from the University of Alabama at Birmingham. His academic background provides a solid foundation in business administration, management, and operations, which he applies in his professional roles.
Background
Before joining Command Alkon, Jim Allan worked at Baptist Health System as Corporate Director of Physician Services for ten years, from 1988 to 1998. His career spans over twenty years in corporate and private operations, where he has gained extensive experience in various aspects of business management. Allan has also owned a business for eleven years, further diversifying his operational expertise.
Achievements
Throughout his career, Jim Allan has delivered board presentations and managed mergers and acquisitions, showcasing his capabilities in high-stakes business environments. He possesses expertise in financial analysis, budgeting, and human resources, which are critical for effective management. Additionally, he is skilled in vendor contracts, total quality improvement, and strategic planning, contributing to his effectiveness in customer success and operational roles.
Skills and Competencies
Jim Allan has developed a range of skills throughout his career, including coaching and training, multi-unit operations, and problem-solving. He is adept at developing value-added customer relations strategies and possesses strong interpersonal skills that facilitate effective communication with executives, staff, customers, and vendors. His executive demeanor enhances his ability to navigate complex business interactions.