John Blackburn
About John Blackburn
John Blackburn is a Customer Success Coordinator at Command Alkon in Birmingham, Alabama, with over five years of experience in this role. He has a background in sales and business management, having previously worked in the metals distribution industry and as a sales engineer.
Work at Command Alkon
John Blackburn has been serving as a Customer Success Coordinator at Command Alkon since 2019. His role focuses on ensuring customer satisfaction and fostering long-term relationships with clients in the aggregate and concrete industries. Based in Birmingham, Alabama, he has contributed to the company's mission of providing effective software and SAAS solutions tailored to the needs of its customers.
Previous Experience in Sales
Before joining Command Alkon, John Blackburn worked at Three D Metals, Inc. as an Outside Sales Representative from 2002 to 2016. During his 14 years in this role, he developed expertise in the metals distribution industry, specifically dealing with copper, aluminum, and steel. Additionally, he held a position as a Sales Engineer at Ingersoll Rand for 11 months in 2018-2019, further enhancing his sales management skills.
Education and Expertise
John Blackburn studied Business Management at the University of Alabama at Birmingham, where he earned a Bachelor of Science degree from 1983 to 1985. He also attended Auburn University, where he studied Business Administration and Management from 1979 to 1983. His educational background supports his extensive experience in strategic planning and business development within the construction industry.
Industry Knowledge and Skills
John Blackburn possesses extensive knowledge of the metals distribution industry and has a proven track record in sales management. His experience includes a focus on software and SAAS solutions for the aggregate and concrete industries. He has developed strong skills in strategic planning and business development, contributing to his effectiveness in customer success roles.