Julien Jarlier
About Julien Jarlier
Julien Jarlier is a Support Manager in France and an Apex Application Support Consultant at Command Alkon, with extensive experience in technical support roles across various companies since 2003.
Work at Command Alkon
Julien Jarlier has been employed at Command Alkon since 2017, where he serves as the Support Manager for France and as an Apex Application Support Consultant. Additionally, he holds the role of EMEA Support MIS for France. His responsibilities include overseeing customer support operations and providing technical assistance for the Apex application, contributing to the overall efficiency of the support team in the region.
Previous Experience in Technical Support
Before joining Command Alkon, Julien Jarlier worked at Gigaset as the Technical Support Manager for France from 2011 to 2016. He also held the position of Client Support Manager at Sunnyphone for eight months in 2016. His earlier roles include working as a Support Technician at Bureau van Dijk, a Moody's Analytics company, from 2008 to 2010, and as an Online Administrator at Crédit Coopératif from 2004 to 2007.
Career Progression in IT Support
Julien Jarlier's career in IT support began at Cegedim, where he worked as a Help Desk Technician from 2003 to 2004. He then advanced to Crédit Coopératif, where he served as an Online Administrator at two levels and as a Functional Manager for a brief period in 2007. His diverse experience in technical support roles has equipped him with a comprehensive skill set in customer service and technical problem-solving.
Education and Training
Julien Jarlier studied at Université Blaise Pascal (Clermont - II) in Clermont-Ferrand from 2000 to 2001. This educational background provided him with foundational knowledge that supports his career in technical support and management.