Kenneth Thompson
About Kenneth Thompson
Kenneth Thompson is a Support Logistics Technician with over eight years of experience in the Telecommunications and Banking industries. He has held various technical roles and possesses numerous IT certifications, including Dell Certified Systems Specialist and CompTIA A+.
Work at Command Alkon
Kenneth Thompson has been employed at Command Alkon as a Support Logistics Technician since 2016. His role involves providing technical support and logistics solutions, contributing to the efficiency of operations within the company. He has accumulated over eight years of experience in this position, working from the Dublin, Ohio location.
Previous Employment Experience
Kenneth Thompson has a diverse work history in the technology sector. He worked as a Technical Support Engineer at Hemmersbach GmbH & Co. KG for five months in 2014 in Dublin, Ohio. He then served as an IT Consultant at Insight for six months in 2015 in the Westerville, Ohio area. Prior to his current role, he held positions such as Enterprise Desktop Support Specialist at Alcatel-Lucent and Dell Service Technician at Randstad.
Education and Expertise
Kenneth Thompson studied Computer Science at TechSkills-Columbus, where he achieved the IT Systems Administrator certification from 2009 to 2011. He also attended Columbus State Community College, earning an Associate of Applied Science in Business Management and an Associate of Arts from 1991 to 1996. Additionally, he studied at The Ohio State University, focusing on Business/Commerce from 1988 to 1991.
Certifications and Skills
Kenneth Thompson holds over 16 active IT certifications, including Dell Certified Systems Specialist and Apple I-Mac Certified Systems Technician. He possesses certifications such as MCSA, MCP, CompTIA A+, and CompTIA N+. His technical skills include intermediate to advanced experience with PeopleSoft and intermediate experience with Lotus Notes, gained through formal education and professional engagements.
Industry Experience
Kenneth Thompson has over eight years of experience in customer support, particularly in the Telecommunications and Banking industries. His background includes a demonstrated ability to respond effectively to customer inquiries, showcasing his commitment to customer service and technical support.