Kerry Dougan, Pmp
About Kerry Dougan, Pmp
Kerry Dougan is a Market Manager for the Bulk Materials Segment at Command Alkon, a position he has held since 2021. He has extensive experience in customer success and project management, with a background that includes roles at the US Forest Service and Mulzer Crushed Stone, Inc.
Work at Command Alkon
Kerry Dougan currently holds the position of Market Manager for the Bulk Materials Segment at Command Alkon, a role he has occupied since 2021. Prior to this, he served as the Director of Customer Success at Command Alkon from 2020, where he focused on enhancing customer experiences and ensuring satisfaction. His earlier roles at the company include Corporate Customer Success Manager for the Bulk Materials segment from 2019 to 2020, Customer Solutions Architect from 2018 to 2019, and Senior Project Manager from 2016 to 2018. His extensive experience at Command Alkon reflects a strong commitment to customer success and operational excellence.
Background
Kerry Dougan has a diverse professional background that includes significant experience in both the corporate and public sectors. Before joining Command Alkon, he worked for the US Forest Service as a Seasonal Firefighter from 1994 to 2001. This role involved responding to wildfires and supporting forest management efforts. Additionally, he worked at Mulzer Crushed Stone, Inc. as a Manager from 2005 to 2016, where he gained valuable insights into the bulk materials industry. His varied experiences contribute to his expertise in market management and customer success.
Education and Expertise
Kerry Dougan earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Oakland City University. This educational background provides him with a solid foundation in business principles and management strategies. His expertise is further demonstrated through his various roles at Command Alkon, where he has applied his knowledge to improve customer solutions and project management processes within the bulk materials segment.
Professional Experience
Kerry Dougan has accumulated over 20 years of professional experience across different roles and industries. His tenure at Command Alkon spans multiple positions, starting as a Senior Project Manager and advancing to his current role as Market Manager. His experience at Mulzer Crushed Stone, Inc. and the US Forest Service adds depth to his professional profile, showcasing his ability to adapt and excel in various environments. His career trajectory reflects a strong focus on customer success and operational management.