Mary Parker, MBA
About Mary Parker, MBA
Mary Parker, MBA, is a Customer Success Manager at Command Alkon, where she has worked since 2022. She has a background in marketing and customer service, with previous roles at Command Alkon and other organizations in Birmingham, Alabama.
Current Role as Customer Success Manager
Mary Parker currently serves as a Customer Success Manager at Command Alkon, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes with the company's products and services. Her responsibilities include building strong relationships with customers and providing support in fast-paced environments.
Previous Experience at Command Alkon
Mary Parker previously worked at Command Alkon in various capacities. From 2020 to 2022, she was a Social Media & Marketing Campaign Specialist, where she managed marketing initiatives. Prior to that, she served as a Marketing Specialist in Demand Generation from 2018 to 2020. Her experience at Command Alkon has contributed to her understanding of customer needs and marketing strategies.
Educational Background
Mary Parker holds a Master’s degree in Business Administration from the University of Montevallo, which she completed from 2019 to 2021. She also earned a Bachelor of Business Administration (B.B.A.) with a minor in French from the same institution, studying from 2013 to 2017. Her education has provided her with a solid foundation in business administration and management.
Early Career Experience
Mary Parker began her professional career as a Call Center Student Worker at the University of Montevallo, where she worked from 2013 to 2016. She also gained experience as a Digital Media Marketing Intern at Strong Automotive Merchandising for two months in 2016 and as a Marketing Specialist at EPPG | EBSCO Professional Partnership Group for two months in 2017. These roles helped her develop essential skills in marketing and customer engagement.
Skills and Expertise
Mary Parker possesses a strong understanding of cross-functional synergies and leadership strategies, which enhances team collaboration and performance. She has a proven track record of building strong relationships and partnerships across various organizational levels and with customers. Additionally, she has demonstrated the ability to provide exceptional service and support, contributing to high customer satisfaction.