Mateus Costa
About Mateus Costa
Mateus Costa is a Project Manager and Technical Support Team Lead at Command Alkon, where he has worked since 2021. He has extensive experience in project management and technical support, with a background that includes roles at Tereos and MOURA INFORMÁTICA.
Current Role at Command Alkon
Mateus Costa serves as Project Manager & Technical Support Team Lead at Command Alkon since 2021. In this role, he is responsible for overseeing project management activities and leading the technical support team. His duties include managing team timesheets, organizing vacations, and handling medical certificates. He also conducts individual feedback sessions and internal training for new products, services, and technologies, collaborating with teams from Colombia and the United States.
Previous Experience at Command Alkon
Before his current position, Mateus Costa worked at Command Alkon as Consultor de Serviços SR from 2019 to 2021. During his tenure, he contributed to various service consulting projects, enhancing operational efficiency in São José do Rio Preto e Região, Brasil.
Career at Tereos
Mateus Costa's career at Tereos spanned multiple roles from 2005 to 2014. He began as an Estagiário em Desenvolvimento Web, progressing to Programador Web, and then to Administrador de Sistemas JR and PL. His experience at Tereos totaled four years, where he developed skills in system administration and web programming.
Education and Expertise
Mateus Costa holds a Pós-graduação Lato Sensu - MBA in Gestão de Projetos from Universidade de São Paulo, completed in 2022. He also earned a Graduação in Sistemas de Informações T.I. from Centro Universitário de Rio Preto, which he completed in 2006. His educational background supports his expertise in project management and technical support.
Leadership and Training Initiatives
In his current role, Mateus Costa promotes the sharing of lessons learned to foster personal and team growth in project management. He is actively involved in conducting training sessions for new technologies and services, ensuring that team members are well-equipped to handle their responsibilities effectively.