Monica Barber
About Monica Barber
Monica Barber is a Senior Software Support Specialist at Command Alkon in Birmingham, Alabama, where she has worked since 2019. With 19 years of experience in software support and a diverse technical skill set, she has expertise in various industries including healthcare and banking.
Work at Command Alkon
Monica Barber has been employed at Command Alkon since 2014, initially serving as an Application Support Consultant until 2019. She transitioned to the role of Senior Software Support Specialist and CommandQC Coach/Application Support Consultant, where she has continued to work for the past five years. Her responsibilities include providing technical support and coaching for software applications, particularly in the concrete and quality control sectors. Her tenure at Command Alkon reflects her commitment to enhancing software performance and user experience.
Education and Expertise
Monica Barber studied Computer Science at Jefferson State Community College, earning an Associate of Applied Science (A.A.S) degree from 1996 to 1998. She also attended the University of Alabama at Birmingham for one year from 1995 to 1996. Her educational background complements her extensive technical skills, which include knowledge of Oracle, SQL, DOS, and UNIX. This diverse skill set supports her work in software support across various industries.
Background
Monica Barber has accumulated 19 years of experience in software support, demonstrating a long-standing career in providing technical assistance. Before joining Command Alkon, she worked at SuccessEHS as an Interoperability Software Support Specialist from 2011 to 2014 and at Cerner Corporation as a Client Support Analyst from 2002 to 2008. Her experience spans multiple industries, including healthcare, where she has developed expertise in HL7 Interfaces and EDI processing.
Technical Skills
Monica Barber possesses a diverse technical skill set that includes basic knowledge of Oracle, SQL, DOS, and UNIX. Her experience with software applications extends across various industries, such as concrete, quality control, electronic medical records (EMR), practice management, pharmacy, and banking. This broad range of expertise enables her to address various technical challenges and provide effective solutions in her role.