Ron M. Robertson
About Ron M. Robertson
Ron M. Robertson serves as the Director of Customer Success North America at Command Alkon, a position he has held since 2020. With extensive experience in various roles at the company since 1996, he has contributed significantly to customer relations and sales management.
Current Role at Command Alkon
Ron M. Robertson serves as the Director of Customer Success North America at Command Alkon, a position he has held since 2020. Based in Birmingham, Alabama, he focuses on enhancing customer satisfaction and success across the North American region. His role involves overseeing customer relationships and ensuring that clients derive maximum value from Command Alkon's products and services.
Previous Positions at Command Alkon
Ron M. Robertson has held multiple roles at Command Alkon over the years. He worked as Customer Success Management from 2016 to 2020, and prior to that, he served as Director of Customer Relations - North America from 2004 to 2008. His experience also includes positions such as Territorial Sales Manager for the Western US and Global Manager of Support and Account Services. His extensive tenure at Command Alkon spans over two decades.
Educational Background
Ron M. Robertson earned a Bachelor of Science degree in Commerce and Business from The University of Alabama, where he studied from 1982 to 1987. Additionally, he participated in a summer program in Thermodynamics at the University of Colorado Boulder in 1981, supported by a National Science Foundation Scholarship.
Industry Involvement
Ron M. Robertson has been involved in industry training initiatives, notably leading the National Ready Mixed Concrete Association’s (NRMCA) Dispatcher Training Course in Dallas, Texas. This involvement highlights his commitment to professional development within the concrete and construction industry.