Angela Fallon
About Angela Fallon
Angela Fallon is an Onboarding Specialist at CommentSold, where she leads customer onboarding efforts for the Videeo Mobile Commerce solution. She has a diverse background in customer service and management, with previous roles at Skydive Midwest and Cardinal Stritch University.
Work at CommentSold
Angela Fallon has been employed at CommentSold as an Onboarding Specialist since 2022. In this role, she leads the customer onboarding effort for the company's Videeo Mobile Commerce solution. She is responsible for guiding customers and merchants to effectively utilize CommentSold's live selling platform. Angela builds and implements scalable onboarding flows and nurturing campaigns aimed at enhancing customer retention. Her role requires her to adapt efficiently to new processes and engage with various stakeholders.
Previous Experience
Before joining CommentSold, Angela Fallon held several positions at Skydive Midwest Skydiving Center Inc. She served as General Manager from 2019 to 2021, overseeing operations for two years. Prior to that, she worked as a Customer Service Representative at the same center from 2016 to 2019, where she focused on customer interactions for three years. Angela also gained experience at Cardinal Stritch University, where she worked in multiple roles including Career Education Student Worker, Student Desk Representative, and Academic Support Worker between 2015 and 2018.
Education and Expertise
Angela Fallon earned two Bachelor’s Degrees from Cardinal Stritch University, one in Mathematics and another in Computer Science, completing her studies from 2014 to 2018. Her educational background provides her with a strong foundation in analytical and technical skills, which she applies in her current role at CommentSold. This dual expertise supports her ability to manage onboarding processes and develop effective customer engagement strategies.
Customer Relationship Management
In her position at CommentSold, Angela actively maintains and develops new relationships with suppliers. Her focus on building strong partnerships is essential for ensuring customer success with the company's offerings. Angela's role involves not only onboarding but also fostering ongoing relationships that contribute to customer satisfaction and retention.
Career Development
Angela Fallon has demonstrated a commitment to professional growth throughout her career. She has consistently taken on roles that challenge her to step outside her comfort zone. Her ability to adapt to new processes and develop innovative solutions reflects her dedication to continuous improvement in her professional endeavors.