Holly O'brien
About Holly O'brien
Holly O'Brien is an experienced Onboarding Specialist with over two decades in customer support, currently working at CommentSold and ModSquad. She has demonstrated strong self-management and adaptability through her remote work experience over the past five years.
Work at CommentSold
Holly O'Brien has been employed at CommentSold since 2020. Initially serving as a Support Specialist, she transitioned to the role of Onboarding Specialist in 2021. Her responsibilities include assisting new clients in understanding and utilizing the platform effectively. O'Brien's tenure at CommentSold spans four years as a Support Specialist and three years as an Onboarding Specialist.
Experience at ModSquad
Holly O'Brien has worked as an Independent Contractor at ModSquad since 2017. In this role, she provides customer support services, leveraging her extensive experience in text-based customer service. Her work at ModSquad complements her other professional commitments and showcases her ability to manage multiple roles effectively.
Background in Customer Support
With over two decades of experience in customer support, Holly O'Brien specializes in text-based customer service. Her long-standing career in this field highlights her expertise in addressing customer inquiries and resolving issues efficiently. This extensive background contributes to her effectiveness in her current roles.
Education and Expertise
Holly O'Brien studied at Capella University, where she focused on Project Management. She earned her Bachelor's degree in this field, completing her studies from 2019 to 2020. This educational background supports her professional roles, particularly in managing onboarding processes and customer support initiatives.
Previous Role at Microsoft
Holly O'Brien worked at Microsoft as an Xbox Specialist from 2015 to 2017 in Augusta, Georgia. In this position, she provided support related to Xbox products and services, further enhancing her skills in customer service and technical support.