Kacie Gilworth
About Kacie Gilworth
Kacie Gilworth is a Technical Support Specialist with a background in customer assistance and vendor relationships in the e-commerce sector. She has experience in the health, wellness, and fitness industry, having previously worked at Bodybuilding.com and other organizations.
Work at CommentSold
Kacie Gilworth has been employed at CommentSold as a Technical Support Specialist since 2021. In this role, she provides technical assistance and support to customers, ensuring that their inquiries and issues are addressed efficiently. Her experience in this position contributes to the overall customer satisfaction and operational success of the company. CommentSold specializes in e-commerce solutions, and Kacie's expertise aligns with the company's focus on enhancing customer experiences.
Previous Experience at Bodybuilding.com
Prior to her current role, Kacie worked at Bodybuilding.com as a Category Management Specialist from 2015 to 2020. During her five years in this position, she gained valuable experience in the health, wellness, and fitness industry. Her responsibilities included managing product categories and vendor relationships, which equipped her with skills relevant to e-commerce and customer assistance.
Education and Expertise
Kacie Gilworth graduated with a Bachelor of Science in Psychology from Boise State University in May 2018. Her academic background includes core classes at the College of Western Idaho from 2011 to 2012, and she furthered her studies in Psychology at Boise State University from 2012 to 2018. Kacie has developed expertise in vendor relationships and customer assistance, particularly within the e-commerce sector.
Background in Customer Service
Kacie has a diverse background in customer service roles. She worked as a Customer Service Specialist at Boise State University for one month in 2013 and served as a Retail Sales Associate at Kohl's Department Stores from 2013 to 2015. Additionally, she volunteered as a Mentor with Big Brothers Big Sisters of Southwest Idaho from 2012 to 2013. These experiences have contributed to her strong customer service skills and ability to assist clients effectively.
Short Tenure at SYKES
In 2020, Kacie briefly worked at SYKES as a Tech Support representative for three months. This role provided her with additional experience in technical support, enhancing her skill set for her current position at CommentSold. Although her time at SYKES was short, it contributed to her understanding of customer support in a technical environment.