Melisa Estrada, MBA
About Melisa Estrada, MBA
Melisa Estrada, MBA, is a Customer Engagement Specialist at CommentSold, where she has worked since 2022. She has a diverse background in admissions and underwriting, with degrees in Business Administration and Psychology.
Work at CommentSold
Melisa Estrada has been serving as a Customer Engagement Specialist at CommentSold since 2022. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for users. Her responsibilities include optimizing processes to improve client satisfaction and addressing customer needs effectively.
Previous Employment History
Prior to her current position, Melisa worked at Chubb in various capacities. She served as a Specialty Casualty and Excess Casualty Underwriter from 2017 to 2021 and held the role of Professional Associate for one year during the same period. Before her tenure at Chubb, she was an Admission Counselor at the University of Dallas from 2014 to 2017 and an Admission Intern at St. Mary's University from 2013 to 2014.
Education and Expertise
Melisa holds a Master of Business Administration (MBA) from The University of Dallas, where she studied Business Administration and Management from 2015 to 2017. She also earned a Bachelor of Arts (B.A.) in Psychology from St. Mary's University, completing her studies there from 2010 to 2014. Additionally, she studied at Universidad de Alcalá for 11 months in 2012, further broadening her educational background.
Entrepreneurial Initiatives
Melisa founded a business that emphasizes quality assurance and positive client experiences. Her entrepreneurial focus includes process optimization to enhance client satisfaction and reduce frustration. She is dedicated to supporting fellow business owners and creators, acting as a resource for those seeking to improve their operations.
Advocacy and Professional Values
Melisa advocates for diversity and inclusion within the workplace, emphasizing the importance of these values at all organizational levels. She is recognized for her detail-oriented approach to project delivery and her ability to excel in both independent and team environments. Her expertise in content creation highlights authenticity and vulnerability, making her a valuable asset in any collaborative setting.