Art Hedman
About Art Hedman
Art Hedman is a Senior End User Services Specialist and EUS Site Team Lead at CommonSpirit Health, where he has worked since 2017. He has extensive experience in technology support, having previously held positions at Seattle Public Schools and North Seattle Community College.
Work at CommonSpirit Health
Art Hedman has served as the Senior End User Services Specialist and EUS Site Team Lead at CommonSpirit Health since 2017. In this role, he leads and supports multiple sites, including hospitals and clinics, ensuring efficient end-user services. His responsibilities encompass overseeing the technical support and service delivery for various healthcare facilities, contributing to the overall operational effectiveness of the organization.
Previous Experience in Technology Support
Before joining CommonSpirit Health, Art Hedman worked in various technology support roles. He served as a Technology Support Specialist at Seattle Public Schools from 2012 to 2017, where he provided technical assistance and support. Additionally, he worked as an IT Specialist 1 at North Seattle Community College for four months in 2012 and held a position as a Volunteer System Builder/Project Specialist at Interconnection from 2010 to 2017.
Educational Background
Art Hedman studied at North Seattle Community College, where he pursued an Associate of Science in Computer Science and Engineering from 2013 to 2015. He also studied Information Science (IT/Informatics) at the same institution, earning another Associate of Science degree from 2011 to 2013. His education provided him with a solid foundation in technology and information systems.
Leadership Experience
Since 2017, Art Hedman has been in a leadership role within the End User Services team at CommonSpirit Health. His leadership responsibilities include guiding team members and coordinating efforts across multiple sites to enhance service delivery and support for end users. This role underscores his commitment to fostering effective teamwork and operational excellence.
Volunteer Experience
Art Hedman contributed to the community as a Volunteer System Builder/Project Specialist at Interconnection from 2010 to 2017. In this capacity, he engaged in projects that involved building and refurbishing computer systems, providing valuable technical support while also gaining hands-on experience in system management and project coordination.