Cynthia Collins
About Cynthia Collins
Cynthia Collins is a Provider Partnership Account Specialist at CommonSpirit Health, where she has worked since 2021. She has a background in clinical operations and healthcare management, with previous roles at Concentra and Conifer Health Solutions, and holds multiple degrees in human development, child development, and psychology.
Work at CommonSpirit Health
Cynthia Collins has been serving as a Provider Partnership Account Specialist at CommonSpirit Health since 2021. In this role, she focuses on building and maintaining partnerships with healthcare providers to enhance service delivery. Her work aims to improve patient access to healthcare services and streamline operations within the organization.
Previous Experience at Concentra
Prior to her current role, Cynthia Collins worked at Concentra as the Director of Clinical Operations from 2016 to 2017 in Denver, Colorado. During her tenure, she oversaw clinical operations and implemented strategies that contributed to improved patient outcomes, including reducing Emergency Room visits and nursing home stays.
Educational Background
Cynthia Collins holds a Master's degree in Human Development and Family Studies from Capella University, which she completed in 2006. She also earned a Bachelor of Applied Science (BASc) in Child Development and Fitness from North Dakota State University in 2004. Additionally, she is pursuing a Certificate in Organizational Leadership from Northwestern University, focusing on leadership and cultural development.
Experience in Patient Access Management
Cynthia has extensive experience in patient access management, having worked as a Patient Access Manager at Conifer Health Solutions from 2011 to 2013. She currently holds a position as Supervisor of Patient Access at Centura Health since 2018. In these roles, she has developed sustainable healthcare solutions that have reduced costs for patients and improved their overall experience.
Commitment to Healthcare Improvement
Cynthia Collins is dedicated to enhancing the healthcare experience for patients. She has collaborated with various healthcare agencies to increase the availability of providers and services in underserved areas. Her passion lies in helping patients navigate the healthcare system and fostering trusting relationships between patients and their healthcare teams.