Herman Dulay
About Herman Dulay
Herman Dulay serves as the System Director of the Enterprise Consulting Group at CommonSpirit Health, where he applies Lean Six Sigma methodologies to enhance healthcare processes. He holds a Bachelor of Science in Economics from the Wharton School and an MBA from the Drucker School of Management, and has extensive experience in healthcare information technology and project management.
Work at CommonSpirit Health
Herman Dulay serves as the System Director for the Enterprise Consulting Group (ECG) at CommonSpirit Health. He has held this position since 2019, contributing to the organization's strategic initiatives in Glendale, CA. In this role, he applies Lean Six Sigma methodologies to enhance process improvement and competitive strategy within healthcare settings. His leadership in the ECG focuses on optimizing operational efficiency and delivering impactful consulting services.
Education and Expertise
Herman Dulay holds a Bachelor of Science degree in Economics from the University of Pennsylvania - The Wharton School, which he completed from 1999 to 2003. He furthered his education by earning a Master of Business Administration (MBA) from the Drucker School of Management between 2020 and 2023. His academic background supports his expertise in Human-Centered Design, Healthcare Information Technology (HIT), and IT Strategy, which are integral to his consulting work.
Background in Healthcare IT
Herman Dulay has extensive experience in Healthcare Information Technology, having worked in various roles across multiple organizations. He began his career at Perot Systems, where he served as a Clinical Transformation Analyst from 2005 to 2006 and later as an IT Site Executive from 2006 to 2008. He then joined Dignity Health, where he held several positions, including Information Technology Director from 2008 to 2015 and Director of Performance Excellence and Enterprise Project Management Office from 2015 to 2019.
Professional Achievements
Throughout his career, Herman Dulay has utilized Lean Six Sigma methodologies to drive process improvements in healthcare settings. His roles have involved enhancing operational delivery and implementing competitive strategies. His expertise in Human-Centered Design has been a key factor in his effectiveness as a consulting professional, enabling him to address complex challenges within healthcare organizations.