Hoa Do
About Hoa Do
Hoa Do is a Senior ServiceNow Developer at CommonSpirit Health, with a background in DevOps engineering and a strong educational foundation in computer system engineering. They have developed multiple custom applications and possess technical skills in various programming languages and frameworks.
Work at CommonSpirit Health
Hoa Do currently serves as a Senior ServiceNow Developer at CommonSpirit Health, a position held since 2021. In this role, Hoa leverages expertise in ServiceNow to enhance service delivery and streamline operations within the organization. The work involves collaborating with various teams to implement solutions that improve efficiency and user experience.
Previous Experience at Banner Health
Prior to joining CommonSpirit Health, Hoa Do worked at Banner Health in multiple capacities. Hoa served as a DevOps Engineer from 2018 to 2021, where responsibilities included utilizing Azure DevOps and Agile Development methodologies. Additionally, Hoa completed a six-month internship in IT Enterprise at Banner Health in 2018, gaining foundational experience in the healthcare sector.
Education and Expertise
Hoa Do holds a Bachelor of Science in Computer System Engineering from Arizona State University, achieved with a GPA of 3.33 from 2017 to 2020. Prior to this, Hoa earned an Associate in Arts and an Associate in Science from Glendale Community College, both with a GPA of 3.5. Education at North Pointe Preparatory culminated in a GPA of 4.12. This academic background supports Hoa's technical skills in programming languages and frameworks such as JavaScript, Java, C/C++, HTML/CSS, Angular JS, and Bootstrap.
Background in IT and Healthcare
Hoa Do has a diverse background in IT, with experience in both government and healthcare environments. This includes a role as a Helpdesk Intern at the Arizona Department of Water Resources from 2016 to 2017. The combination of experiences in different sectors has contributed to Hoa's ability to learn and adapt to new tools and technologies effectively.
Achievements in Application Development
During tenure at Banner Health, Hoa Do developed and deployed six custom applications, including quality of life tools for business analysts and an information dashboard for physicians' compensation. These projects demonstrate proficiency in software development and a commitment to improving operational processes within healthcare settings.