Jaime Mathews, MBA
About Jaime Mathews, MBA
Jaime Mathews, MBA, serves as the Vice President of Patient Access & Experience at Dignity Health Medical Foundation, where he focuses on transforming healthcare through strategic partnerships. He has extensive experience in strategy implementation and customer-centric product development, with previous roles at Sutter Health.
Work at CommonSpirit Health
Jaime Mathews serves as the Vice President of Patient Access & Experience at Dignity Health Medical Foundation, a role he has held since 2022. In this position, he focuses on enhancing patient access and overall experience within the healthcare framework. His responsibilities include designing and developing initiatives that support organizational improvement and implementing customer-centric strategies in healthcare delivery.
Previous Experience at Sutter Health
Prior to his current role, Jaime Mathews worked at Sutter Health in various capacities. He served as the System Executive Director of Enterprise Transformation from 2015 to 2022, where he led strategic initiatives aimed at improving operational efficiency. Before that, he was the System Director of Strategy & Business Development from 2013 to 2015, and he began his tenure at Sutter Health as a Senior Strategy Implementation Manager from 2012 to 2013.
Education and Expertise
Jaime Mathews holds an MBA from the University of California, Davis - Graduate School of Management, where he studied Strategy and Entrepreneurism from 2008 to 2011. He also earned a Bachelor's Degree in Business Administration with a focus on Marketing Management and Consumer Behavior from California Polytechnic State University-San Luis Obispo in 2001. His educational background supports his expertise in digital marketing, customer relationship management, and strategic operations.
Background in Healthcare Transformation
Jaime Mathews has a strong background in transforming healthcare through collaborative partnerships. He specializes in customer-centric product development and retail-based care delivery, focusing on enhancing patient experiences. His ability to collaborate effectively in highly-matrixed environments has been a key factor in his success in implementing strategic initiatives within the healthcare sector.