Jennifer (Jenna) Crowley
About Jennifer (Jenna) Crowley
Jennifer (Jenna) Crowley is a System Support Engineer at CommonSpirit Health, where she has worked since 2020. She has extensive experience in various analytical and support roles across multiple healthcare organizations, including Trinity Health and HealthONE.
Current Role at CommonSpirit Health
Jennifer Crowley serves as a System Support Engineer at CommonSpirit Health since 2020. In this role, she manages Supply Chain EDI transaction functionality for GHX and Lawson. She ensures the correct integration of new vendors and serves as the System Administrator for the Supply Chain's Salesforce application. Her responsibilities include designing, testing, and monitoring process flows and dashboards. Additionally, she collaborates with CHI Accounts Payable, Operations, Supply Chain, and external vendors to address transaction errors and implement necessary corrections.
Previous Experience at Trinity Health
Jennifer Crowley has held multiple roles at Trinity Health in Livonia, Michigan. She worked as an Executive Assistant from 2007 to 2011 for four years, followed by a position as an Associate Analyst from 2011 to 2013 for two years. She then served as a Program Analyst from 2013 to 2014 for one year. In these roles, she contributed to various administrative and analytical functions within the organization.
Experience at HealthONE and Trumpet Behavioral Health
Crowley worked at HealthONE as a Culture of Excellence Coordinator/Data Analyst from 2014 to 2016 for two years in Denver, Colorado. She then transitioned to Trumpet Behavioral Health, where she served as a Business Intelligence Analyst from 2016 to 2019 for three years. In these positions, she focused on data analysis and contributed to the development of departmental reporting and Business Intelligence improvements.
Consulting Role at Kaiser Permanente
Jennifer Crowley was a Business Analyst Consultant at Kaiser Permanente from 2019 to 2020 for eleven months. In this role, she applied her analytical skills to support various business functions within the organization, contributing to process improvements and operational efficiency.
Educational Background
Jennifer Crowley studied at Oakland University, where she earned a Bachelor of Arts (B.A.) degree in Art History, Criticism, and Conservation. Her educational background provides her with a unique perspective that complements her analytical and technical skills in her professional roles.